Supervisor Patient Access

R1 RCM; Rutherfordton (NC); On-site; USD 47,597 - 59,496; Full time

Benefits offered by this job

Annual bonus plan (target 5%)

Job summary

R1 RCM is seeking a Patient Access Supervisor to oversee staffing, quality assurance, and productivity at LifePoint Rutherford Regional Hospital in Rutherfordton, NC. The role emphasizes leadership in a fast-paced health‑care revenue cycle environment and ensuring high-quality patient access operations.

The position offers onsite work, a base salary of about $47,597–$59,496 per year with a target annual bonus of 5%, and the opportunity to contribute to improvements across the patient access

Qualifications

• Experience in Patient Access or patient-facing roles within a hospital environment.
• Revenue Cycle experience.
• Ability to prioritize, multi-task and work in a fast-paced, high-volume environment.
• Demonstrates strong leadership qualities and good decision-making abilities.
• Positive attitude.

Responsibilities

• Assesses staffing patterns and schedules to optimize departmental resources and productivity.
• Develops and implements a quality assurance program.
• Tracks and reports quality assurance results to leadership and makes recommendations for improvements.
• Keeps abreast of insurance company changes and updates.
• Delegates and assigns work commensurate with knowledge, skills, and experience, and assures the work is performed appropriately.
• Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.
• Maintains constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors.

Skills

Experience in Patient Access

Revenue Cycle experience

Prioritization & multi-tasking

Leadership & decision-making

Positive attitude

Job description

R1 is the leading provider of technology‑driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

Patient Access Supervisor | Onsite - Rutherfordton, NC | LifePoint Rutherford Regional Hospital

Here’s What To Expect As a Patient Access Supervisor

• Assesses staffing patterns and schedules to optimize departmental resources and productivity.
• Develops and implements a quality assurance program.
• Tracks and reports quality assurance results to leadership and makes recommendations for improvements.
• Keeps abreast of insurance company changes and updates.
• Delegates and assigns work commensurate with knowledge, skills, and experience, and assures the work is performed appropriately.
• Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.
• Maintains constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors.

Required Qualifications

• Experience in Patient Access or patient‑facing roles within a hospital environment.
• Revenue Cycle experience.
• Ability to prioritize, multi‑task and work in a fast‑paced, high‑volume environment.
• Demonstrates strong leadership qualities and good decision‑making abilities.
• Positive attitude.

For this US‑based position, the base pay range is $47,597.07 – $59,496.34 per year. Individual pay is determined by role, level, location, job‑related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 5.00%.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination, shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312‑496‑7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent.

To learn more, visit: R1RCM.com

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