Patient Access Supervisor: Lead Operations & QA (Onsite)

R1 RCM; Rutherfordton (NC); On-site; USD 47,597 - 59,496; Full time

Benefits offered by this job

Annual bonus plan (target 5%)

Job summary

R1 RCM is seeking a Patient Access Supervisor to oversee staffing, quality assurance, and productivity at LifePoint Rutherford Regional Hospital in Rutherfordton, NC. The role emphasizes leadership in a fast-paced health‑care revenue cycle environment and ensuring high-quality patient access operations.

The position offers onsite work, a base salary of about $47,597–$59,496 per year with a target annual bonus of 5%, and the opportunity to contribute to improvements across the patient access

Qualifications

• Experience in Patient Access or patient-facing roles within a hospital environment.
• Revenue Cycle experience.
• Ability to prioritize, multi-task and work in a fast-paced, high-volume environment.
• Demonstrates strong leadership qualities and good decision-making abilities.
• Positive attitude.

Responsibilities

• Assesses staffing patterns and schedules to optimize departmental resources and productivity.
• Develops and implements a quality assurance program.
• Tracks and reports quality assurance results to leadership and makes recommendations for improvements.
• Keeps abreast of insurance company changes and updates.
• Delegates and assigns work commensurate with knowledge, skills, and experience, and assures the work is performed appropriately.
• Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.
• Maintains constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors.

Skills

Experience in Patient Access

Revenue Cycle experience

Prioritization & multi-tasking

Leadership & decision-making

Positive attitude

Job description

R1 RCM is seeking a Patient Access Supervisor to oversee staffing, quality assurance, and productivity at LifePoint Rutherford Regional Hospital in Rutherfordton, NC. The role emphasizes leadership in a fast-paced health‑care revenue cycle environment and ensuring high-quality patient access operations.

The position offers onsite work, a base salary of about $47,597–$59,496 per year with a target annual bonus of 5%, and the opportunity to contribute to improvements across the patient access