Patient Access Supervisor: Lead Care Access & Revenue

BHS Baptist Healthcare System; Lexington (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Baptist Health is seeking a Patient Access Supervisor to assist the Patient Access Manager with leadership of the department, overseeing insurance verification, pre-registration, patient payments, and registration. You will help drive excellent customer service and financial performance while supporting strategic initiatives to reduce denials and improve access to care.

Responsibilities include coordinating day-to-day operations, mentoring staff, ensuring compliance with policies, and

Qualifications

• Minimum three years experience in Access Services related field (registration, patient accounting, and financial services) or one year of supervisory/management experience required.

Responsibilities

• Oversee insurance verification, pre-registration, and registration processes.
• Manage collection of patient payments and document distribution.
• Provide financial triage support and optimize departmental workflow.
• Assist in leadership development and operational decisions to sustain customer service and financial performance.

Skills

Leadership

Customer service

Access services

Education

High School Diploma or equivalent

Job description

Baptist Health is seeking a Patient Access Supervisor to assist the Patient Access Manager with leadership of the department, overseeing insurance verification, pre-registration, patient payments, and registration. You will help drive excellent customer service and financial performance while supporting strategic initiatives to reduce denials and improve access to care.

Responsibilities include coordinating day-to-day operations, mentoring staff, ensuring compliance with policies, and