Patient Access Supervisor

Washington County Hospital And Clinics; Washington (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

Washington County Hospital And Clinics in Washington, IA is seeking a full-time supervisor for the Patient Access department. This role involves planning and supervising inpatient, outpatient, and emergency room registrations.

Candidates should have at least two years of supervisory experience in a similar environment and knowledge of relevant medical terminology. Proficiency with necessary computer applications is also required. This position offers an opportunity to make significant contributions to the hospital's operations.

Qualifications

• Minimum of two years supervisory experience in a Patient Access environment.
• Knowledge of medical terminology and procedures.

Responsibilities

• Interview, hire, schedule, orient, evaluate, counsel, and terminate employees.
• Ensure Patient Access department policies comply with regulations.
• Conduct regular staff meetings for updates and training.
• Resolve complaints regarding Patient Access promptly.

Job description

Job Location: Washington Co Hospital - Washington, IA 52353

Position Type: Full Time

Job Shift: Day

Job Category: Health Care

SUMMARY

This position is responsible for planning, directing, and supervising inpatient/outpatient/emergency room registrations and completion of documents and processes, as well as switchboard operations. Monitoring the daily hospital census of admissions and discharges.

DUTIES / RESPONSIBILITIES

• Interview, hire, schedule, orient, evaluate, counsel and terminate employees of the department.
• Responsible for time sheet authentication.
• Establish, implement and ensure that Patient Access department's policies, procedures and practices are in accordance with regulatory agencies and overall hospital policies as applicable.
• Conduct regular staff meetings to inform staff of changes in procedures, training, and general hospital updates.
• Resolve complaints regarding Patient Access in a timely manner using good judgment and good customer relations skills.

QUALIFICATIONS

• Minimum (2) years of prior supervisory experience in inpatient/outpatient/emergency room Patient Access setting preferred.
• Knowledge of medical terminology and procedures.
• Knowledge of the legal and technical aspects of admitting, third party insurance, and scope of responsibility in treating indigent patients.

SKILLS AND ABILITIES

Must be proficient with computer applications necessary for effective management of all Patient Access processes.