Patient Access Supervisor

Baptist Health; North Little Rock (AR); On-site; USD 52,000 - 72,000; Full time

Job summary

Baptist Health in North Little Rock, AR is seeking a department manager to oversee day-to-day operations in Admissions/Business Office. You will ensure processes are efficient, customer-focused and aligned with the hospital's goals.

This leadership role requires strong communication, staff supervision of patient access reps and financial counselors, and the ability to optimize workflows while maintaining quality patient service during day shifts (Mon-Fri 8a-5p).

Qualifications

• Leadership and people-management skills.
• Strong customer service and communication abilities.
• Understanding of hospital operations and patient access workflows.

Responsibilities

• Oversee day-to-day operations of the Admissions/Business Office department.
• Supervise front-line patient access staff including patient representatives and financial counselors.
• Ensure processes are efficient, customer-focused and support hospital operations.

Skills

Leadership

Communication

Education

College degree in business or health related field

Job description

Summary

Responsible for day to day operations of the department. Ensures work processes are efficient, customer-focused and drive success. Supervises front line patient access staff including patient reps and financial counselors. Must have excellent communication and customer service skills.

Job Details

Department: Admissions/Bus. Office

Shift: Day

Working Hours: Monday - Friday 8a-5p

Other Information

College degree in business or health related field, or commensurate experience. Management experience preferred in Admissions/Registration, Patient Access, or Patient Financial Services/Billing desired with an understanding of hospital operations.

This job will be authorized 80.00 hours bi-weekly.