Lead Patient Access

University-Health-3; San Antonio (TX); On-site; USD 48,000 - 68,000; Full time

Job summary

University Health System is seeking a hospital admissions supervisor to manage shift operations, ensure staffing, and promote a team environment. You will oversee Admissions and Registration, Financial Counseling, and Bed Control, ensuring accurate and timely admissions/discharges while maintaining patient confidentiality.

The role emphasizes excellent customer service and adherence to the organization's standards and behaviors.

Qualifications

• High school diploma, GED, or equivalent required.
• 2 years experience in a hospital admitting or business office preferred.
• Billing knowledge preferred.
• Pre-certification experience required.
• Prior supervisory experience preferred.

Responsibilities

• Supervises shift operations and staffing on a daily basis.
• Oversees Admissions and Registration, Financial Counseling and Bed Control.
• Ensures admissions and discharges are accurate and timely.
• Maintains strict confidentiality of patient records.
• Provides excellent customer service and upholds University Health System standards.

Skills

Supervisory experience

Customer service

Education

High school diploma, GED, or equivalent

One year of college study or clerical medical terminology training

Job description

POSITION SUMMARY/RESPONSIBILITIES
Supervises shift operations and productivity. Assures appropriate staffing needs on a daily basis. Promotes team environment. Oversees the daily functions for Admissions and Registration, Financial Counseling and Bed Control. Ensures that admissions and discharges are accurate and timely. Maintains strict confidentiality of patient records. Provides excellent customer services and adheres to the standards and behaviors of University Health System.

EDUCATION/EXPERIENCE
High school diploma, GED, or equivalent experience required. One year of college study or the completion of a recognized clerical vocational training program with medical terminology is preferred. Must have 2 years experience in a hospital admitting or business office. Billing knowledge is preferred. Employee must have knowledge with contract benefits and negotiation of out-of network benefits. Pre-certification experience is required. Prior supervisory experience is preferred.