Lead Patient Access

University Hospital; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

University Health System in San Antonio, TX, seeks a capable supervisor to oversee Admissions and Registration, Financial Counseling, and Bed Control operations, ensuring accurate admissions/discharges and daily staffing. You will promote a team environment, maintain patient confidentiality, and deliver excellent customer service in line with organizational standards.

Requires high school diploma or GED; 2 years hospital admitting or business office experience; pre-certification and supervisory

Qualifications

• High school diploma, GED, or equivalent experience required.
• One year of college study or completion of a recognized clerical training program with medical terminology preferred.
• Must have 2 years experience in a hospital admitting or business office.
• Pre-certification experience is required.
• Prior supervisory experience is preferred.
• Billing knowledge is preferred.
• Knowledge of contract benefits and out-of-network benefits negotiation is required.

Responsibilities

• Oversees shift operations and productivity and ensures appropriate staffing on a daily basis.
• Promotes a team environment and oversees Admissions, Registration, Financial Counseling and Bed Control.
• Ensures admissions and discharges are accurate and timely, maintains patient confidentiality.
• Provides excellent customer service and adheres to University Health System standards.

Skills

Supervisory experience

Billing knowledge

Pre-certification experience

Contract benefits negotiation

Education

High school diploma or GED

Medical terminology training program

Job description

POSITION SUMMARY/RESPONSIBILITIES
Supervises shift operations and productivity. Assures appropriate staffing needs on a daily basis. Promotes team environment. Oversees the daily functions for Admissions and Registration, Financial Counseling and Bed Control. Ensures that admissions and discharges are accurate and timely. Maintains strict confidentiality of patient records. Provides excellent customer services and adheres to the standards and behaviors of University Health System.

EDUCATION/EXPERIENCE
High school diploma, GED, or equivalent experience required. One year of college study or the completion of a recognized clerical vocational training program with medical terminology is preferred. Must have 2 years experience in a hospital admitting or business office. Billing knowledge is preferred. Employee must have knowledge with contract benefits and negotiation of out-of network benefits. Pre-certification experience is required. Prior supervisory experience is preferred.