Patient Access Specialist: Scheduling & Support

Terros Health; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Multiple medical plans

401(k) with employer match

4 weeks paid time off

Gym memberships

Employee Assistance Program

Job summary

Terros Health is seeking a Full-Time Patient Access Center Representative for our Central Avenue location in Phoenix, AZ. This role requires excellent customer service skills, handling inquiries regarding scheduling, and ensuring accurate patient information.

Ideal candidates should have at least 2 years of call center experience and strong communication skills. The position offers various benefits including health plans, paid time off, and professional development opportunities.

Qualifications

• At least 2 years of call center experience preferred.
• Ability to triage and ensure timely requests for services.
• Effective communication with back-office staff.

Responsibilities

• Answer inquiries related to scheduling efficiently.
• Obtain and document clinical, financial, insurance info.
• Perform patient pre-registration and appointment confirmation.

Skills

Customer service skills

Scheduling skills

Bilingual in Spanish

Data entry proficiency

Job description

Terros Health is seeking a Full-Time Patient Access Center Representative for our Central Avenue location in Phoenix, AZ. This role requires excellent customer service skills, handling inquiries regarding scheduling, and ensuring accurate patient information.

Ideal candidates should have at least 2 years of call center experience and strong communication skills. The position offers various benefits including health plans, paid time off, and professional development opportunities.