Health Center Relations Specialist - 27th Ave

Terros Health; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Multiple medical plans

401(k) with company match

4 weeks paid time off

Wellness program

Pet Insurance

Employee Assistance Program

Job summary

A healthcare organization is looking for a Health Center Relations Specialist at their Phoenix location. The role requires at least one year of customer service experience in healthcare or related fields. Responsibilities include greeting patients, processing check-ins, and ensuring accurate data collection. Terros Health offers comprehensive benefits including multiple medical plans and paid time off. This is a great opportunity to join a company dedicated to whole-person care and professional growth.

Qualifications

• At least one year of front office customer service experience in healthcare, hospitality, or banking.
• Front office experience in healthcare, behavioral health, dental, or a medical office preferred.

Responsibilities

• Greet individuals entering the clinic professionally and courteously.
• Process patient check-ins and notify the appropriate staff。
• Review and update daily schedules ensuring data accuracy.
• Gather and maintain patient demographics for compliance.

Skills

Customer service experience

Compassion

Knowledge of insurance types

Job description

Overview

Terros Health is pleased to share an exciting opportunity for a Health Center Relations Specialist at our 27th Ave Health Center in Phoenix, AZ. The Health Center Relations Specialist is the front line for interfacing with patients in Terros Health Centers. You will be a great candidate if you have at least one year of relevant front office customer facing and focused service experience in healthcare, hospitality or banking and we will train you!

We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment. We have helped people live their lives in recovery for the last 56 years.

HOPE ~ HEALTH ~ HEALING

Terros Health is hiring a Health Center Relations Specialist for our 27th Ave location (3864 N 27th Ave, Phoenix, AZ).

Schedules – Tuesday-Saturday 7:30 am - 4:30 pm (Potential to work nights & weekends). 4 weeks training Mon-Fri 8 am - 5 pm.

Minimum one year relevant front office customer facing and focused service experience in healthcare, hospitality (i.e., meeting or conventions, hotel), or banking is required. Front office experience in healthcare, behavioral health, dental or a medical office is preferred.

Health Center Relations Specialist Duties Include

• Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values.
• Process the check in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing four-point check.
• Review and update the daily schedules; ensuring all necessary data is accurately collected.
• Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines.
• Basic knowledge of insurance levels, such as Medicare, Medicaid, commercial plans, and various other types.

Apply with your resume at www.terroshealth.org

Benefits

• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Tuition discounts with GCU and The University of Phoenix
• Working Advantage - Employee perks and discounts
• Gym memberships, car rentals, flights, hotels, movies and more
• Additional language pay differential