Patient Access Specialist — Scheduling & Payments

Memorialhermann; United States; On-site; USD 25,000 - 30,000; Full time

Job summary

Memorial Hermann is seeking a Patient Access / Scheduling Clerk to schedule patient appointments, verify eligibility, and post payments. The role requires attention to detail and strong communication with patients and staff.

You will collect demographics and insurance information, explain forms, ensure medical necessity, and maintain accurate records. A high school diploma and at least two years in a hospital or customer service setting are preferred; proficiency in typing and multi-tasking is

Qualifications

• Two years of experience in a hospital or customer service setting.
• Ability to multi-task in a fast-paced environment.
• Proficient typing and keyboarding skills.

Responsibilities

• Schedule patient appointments and enter information accurately.
• Verify demographics, insurance, and financial information.
• Explain all required forms to the patient or guarantor and obtain signatures.
• Ensure medical necessity compliance by obtaining data and signatures.
• Post payments in the computer system and generate receipts.
• Communicate professionally with physicians, staff, and patients.
• Adhere to policies, budgets, and quality standards.

Skills

Hospital experience

Customer service

Multitasking

Typing

Education

High School Diploma or GED

Job description

Memorial Hermann is seeking a Patient Access / Scheduling Clerk to schedule patient appointments, verify eligibility, and post payments. The role requires attention to detail and strong communication with patients and staff.

You will collect demographics and insurance information, explain forms, ensure medical necessity, and maintain accurate records. A high school diploma and at least two years in a hospital or customer service setting are preferred; proficiency in typing and multi-tasking is