Patient Access Specialist (Remote in Eau Claire, WI area after training)

Talentify.io; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare services organization seeks a Patient Access Specialist to enhance patient experiences through effective communication and scheduling. This remote role requires strong customer service skills and offers opportunities for career advancement after training in Eau Claire, WI. Join us to make a positive impact on patient care in a supportive environment.

Benefits

Opportunity for career advancement

Work remotely after initial training

Supportive and collaborative work environment

Qualifications

• Demonstrated proficiency in utilizing a computer and telephone.
• Strong written and verbal communication skills.
• Ability to engage effectively with patients and customers.

Responsibilities

• Serve as the initial contact for patients, providing assistance in-person and via telephone.
• Schedule appointments and manage authorizations for visits.
• Deliver exceptional customer service to internal and external clients.

Skills

Communication

Customer Service

Computer Proficiency

Education

High School Diploma or equivalent

Job description

Patient Access Specialist (Remote in Eau Claire, WI area after training)

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely after initial training in Eau Claire, WI
- Supportive and collaborative work environment
- Chance to make a positive impact on patient and customer experiences
- Commitment to enriching lives through accessible and compassionate healthcare

What to Expect (Job Responsibilities):
- Serve as the initial contact for patients and customers, providing assistance both in-person and via telephone
- Complete financial clearance activities prior to patient arrival to enhance the patient experience
- Schedule appointments, complete referrals, and manage authorizations for visits
- Perform pre-registration and registration tasks to ensure a smooth patient intake process
- Deliver exceptional customer service to meet the needs of both internal and external clients

What is Required (Qualifications):
- Demonstrated proficiency in utilizing a computer and telephone, alongside strong written and verbal communication skills
- Minimum educational requirement: High School Diploma or equivalent
- No specific certifications or licenses required
- Ability to effectively engage with patients and customers in a healthcare setting

How to Stand Out (Preferred Qualifications):
- Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program, or related field
- Knowledge of medical insurance
- One year of experience in a healthcare facility, including direct patient contact and customer service

#HealthcareServices #PatientAccess #RemoteWork #CareerOpportunity #CustomerService

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About the company

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