Patient Access & Data Analytics Specialist

IHA; Davenport (IA); On-site; USD 20,664 - 30,307; Full time

Job summary

Trinity Health Davenport is seeking a Patient Access Account Specialist to perform outpatient and inpatient registrations and verify insurance, collecting any patient financial liability.

The role emphasizes adherence to payer guidelines, provides information to hospital users, and supports leadership with data reporting and performance improvement activities; prior hospital experience preferred.

Qualifications

• Entry level position. Minimum one (1) year customer service experience.
• Two plus (2+) years hospital registration or insurance verification experience preferred.

Responsibilities

• Provides patient focused customer service.
• Performs outpatient and/or inpatient registration and insurance verification functions; collects patient financial liability payments and ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications and referrals.
• Leverages program and operational data to define and demonstrate progress, ROI and impacts.
• Maintains knowledge of applicable laws, regulations and compliance guidelines to ensure ethical and safe work practices.

Skills

Customer service

Data analysis

Problem solving

Communication

Job description

Trinity Health Davenport is seeking a Patient Access Account Specialist to perform outpatient and inpatient registrations and verify insurance, collecting any patient financial liability.

The role emphasizes adherence to payer guidelines, provides information to hospital users, and supports leadership with data reporting and performance improvement activities; prior hospital experience preferred.