Patient Access Specialist: Registration, Scheduling & Screening

Broadlawns Medical Center; United States; On-site; USD 36,000 - 54,000; Full time

Job summary

Broadlawns Medical Center seeks a Patient Access Specialist to register patients, determine financial class, collect insurance details and schedule appointments while maintaining department quality standards. The role also screens visitors for symptoms and temperature to protect staff and patients.

Under the supervision of the Patient Access Manager, you will review eligibility, assist with referrals and pre-certifications, enter data into the Patient Accounting system, and inform patients of

Qualifications

• One year clerical experience required.
• Experience using computers.
• Excellent written and verbal communication skills.

Responsibilities

• Screens hospital visitors for symptoms and temperature to ensure health and safety of staff and visitors.
• Assists hospital visitors with questions and directs them to clinic/service location.
• Reviews and update patient accounts to ensure accurate information for claims and payment processing.
• Refer all non-funded patients to Financial Counseling Department as appropriate.
• Reviews eligibility to determine required referrals and pre-certifications.
• When appropriate obtains referrals and pre-certifications and notifies departments when payer has not approved.
• Identifies potential problems and provides input with solutions.
• Informs patient of financial responsibility.
• Collects patient payments under cash collection policy.
• Initiates pre-registration process and conducts interviews for all patients with a third party payer source.

Skills

Clerical experience

Communication skills

Microsoft Office

Tools

Microsoft Office

Job description

Broadlawns Medical Center seeks a Patient Access Specialist to register patients, determine financial class, collect insurance details and schedule appointments while maintaining department quality standards. The role also screens visitors for symptoms and temperature to protect staff and patients.

Under the supervision of the Patient Access Manager, you will review eligibility, assist with referrals and pre-certifications, enter data into the Patient Accounting system, and inform patients of