PT Access Specialist - PRN

Broadlawns Medical Center; Des Moines (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

Broadlawns Medical Center in Des Moines, IA is seeking a Patient Access Specialist to register patients, verify insurance, and schedule appointments. The role includes screening visitors for symptoms and temperature to ensure safety, with a shift from 7:00 a.m. to 4:30 p.m.

This position is at the hospital campus and contributes to a high-quality, cost-effective care delivery model. The ideal candidate will have at least one year of clerical experience, strong communication skills, and

Qualifications

• One year of clerical experience.
• Experience with computer systems and data entry.
• Strong communication skills in writing and speaking.

Responsibilities

• Screens hospital visitors for symptoms and temperature.
• Registers patients and collects insurance information.
• Reviews eligibility and pre-certifications; refers non-funded patients to Financial Counseling.
• Documents all information into the Patient Accounting system and treatment authorizations.
• Collects patient payments under cash collection policy.

Skills

Clerical experience

Microsoft Office

Communication skills

Tools

Meditech

Scheduling software

Job description

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!Patient Access SpecialistGENERAL DESCRIPTIONUnder the supervision of the Patient Access Manager; the Patient Access Specialist is responsible for performing the Patient Access function including registration of patients, rating appropriate financial class, obtaining appropriate insurance information and scheduling patient appointments while maintaining department quality standards. Specialist is also responsible for symptom and temperature screenings of hospital visitors.CHARACTERISTICS DUTIESScreens hospital visitors for symptoms and temperature to ensure the health and safety of BMC staff and visitors.Assists hospital visitors with questions and directs them to clinic/service location.Reviews and update patient accounts to ensure BMC has accurate and current information to process claims and obtain payment.Refers all non-funded patients to Financial Counseling Department as appropriate.Reviews eligibility to determine required referrals and pre-certifications.When appropriate obtains referrals and pre-certifications notifies departments when payer has not approved.Identifies potential problems, actively searches for solutions and continually provides input to team regarding ideas and recommendations.Informs patient of financial responsibility.Collects patient payments under cash collection policy.Expands working knowledge of assigned job and various other aspects within the Patient Access Department.Initiates pre-registration process and conducts interviews for all patients with a third party payer source; and reviews eligibility to determine required referrals and pre-certifications.Documents all information along with treatment authorization into Patient Accounting system. Performs other duties as assigned by supervisor.PERFORMANCE STANDARDSDemonstrates ability to direct visitors according to the Entrance Screening Protocol.Accurately screens visitors with appropriate questions and use of thermometer.Maintains a minimum of 98% accuracy in the Meditech system.Ensures 100% of inpatient admissions are verified for benefits coverage within one day of admission.Ensures orders are completed and received before scheduling and registration process occurs 100% of the time.Demonstrates strong interpersonal and persuasive abilities in order to establish and maintain a positive relationship with Patient Access staff, patients and patient families, third party payors, government agencies, fiscal intermediaries, utilization review and providers.MINIMUM QUALIFICATIONSOne year clerical experience.Experience utilizing computers in work environment.Working knowledge of Microsoft Office.Excellent written and verbal communication skillsWork Shift7a-4:30p (United States of America)Broadlawns Medical Center is an Equal Opportunity Employer