Patient Access Specialist Registration Scheduling Billing

Ashtabula Regional Medical Center; Ashtabula (OH); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Competitive salary package

Medical, dental, vision insurance

Tuition reimbursement

Paid Time Off

Job summary

Ashtabula Regional Medical Center is seeking a Patient Access Specialist to provide a friendly first impression for patients and handle registration, scheduling, and verification of insurance information.

The role requires high school education, strong communication skills, and experience with billing and patient financial services. Responsibility includes data entry, using multiple systems, and ensuring HIPAA-compliant handling of information. Central Registration oversees daily tasks.

Qualifications

• Completion of High School or GED; Must have excellent written and verbal persuasion and communication skills.
• Medical terminology experience preferred.
• Basic PC software application knowledge and ability to use multiple data systems.
• Extensive knowledge of billing and insurance preferred.
• Organizational skills required.
• Keyboarding skills essential (40 WPM)

Responsibilities

• Under the direction of the Central Registration Manager, the Patient Access Specialist provides a positive patient encounter as first impression of the ARMC Healthcare System.
• Responsible for answering phones, greeting patients, arriving, checking-in/out, registering, scheduling and confirming appointments for patients for all areas serviced by the Central Registration Department.
• Ensure accuracy of demographic, insurance, and financial information through interviews and verification of insurance benefits and collecting necessary signatures for consent to clinical treatments.
• Provides general clerical support including filing, scanning, faxing, and prepping of forms, files, and reports as necessary.
• Uses ARMC systems/applications to capture and communicate data to Health Information systems, patient care departments, and Patient Financial Services for billing.
• Enters appropriate diagnosis, procedure, and physician information for medical record.
• Communicates with insurance companies and physicians regarding coverage and authorization requirements.
• Uses on-line, web based, and telecommunication verification systems to ensure accuracy and to expedite payment.
• Collects co-pays and deductibles.
• Ensures compliance with local, state, federal, third party EMTALA, and JCAHO regulations.
• Ensures a seamless model of access for patients, physicians and family members.
• This position encounters Protected Health Information as part of regular responsibilities.

Skills

Communication skills

Phone customer service

Medical terminology

PC software knowledge

Billing & insurance knowledge

Keyboarding 40 WPM

Education

High School diploma or GED

Job description

Ashtabula Regional Medical Center is seeking a Patient Access Specialist to provide a friendly first impression for patients and handle registration, scheduling, and verification of insurance information.

The role requires high school education, strong communication skills, and experience with billing and patient financial services. Responsibility includes data entry, using multiple systems, and ensuring HIPAA-compliant handling of information. Central Registration oversees daily tasks.