Patient Access Specialist - Registration (Part-Time PRN)

RCM Holdco; Kyle (TX); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Part-time PRN schedule

Career growth opportunities

Hospitals and providers environment

Job summary

R1 is seeking a Part-time PRN Customer Service Representative - Patient Registration in Texas. You will be the first point of contact, ensuring fast, compassionate access to care across multiple systems and helping patients navigate registration and insurance processes.

You will work with nurses and care teams to maintain patient flow, build trust, and deliver excellent service in a fast-paced healthcare environment. This role emphasizes compassionate communication and accurate data handling.

Qualifications

• Exceptional customer service experience
• Strong composure and professionalism in a fast-paced environment
• Ability to multitask and prioritize with high attention to detail
• Comfortable shifting priorities based on patient needs
• Experience with patient access, medical registration, insurance verification, or front desk is a plus
• High School Diploma or GED

Responsibilities

• Provide exceptional customer service and assist patients during check-in across multiple systems
• Answer phones and collect accurate patient information quickly
• Support timely access to care by minimizing delays in registration and answering questions
• Build trust with patients during moments of illness, anxiety, or confusion
• Navigate insurance plans, enter demographics, collect co-pays and provide cost estimates
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow

Job description

R1 is seeking a Part-time PRN Customer Service Representative - Patient Registration in Texas. You will be the first point of contact, ensuring fast, compassionate access to care across multiple systems and helping patients navigate registration and insurance processes.

You will work with nurses and care teams to maintain patient flow, build trust, and deliver excellent service in a fast-paced healthcare environment. This role emphasizes compassionate communication and accurate data handling.