Patient Access Specialist: Registration & Eligibility

Baptist Health; New Albany (IN); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Baptist Health Medical Group seeks a Patient Access Coordinator for the Vascular Surgery program in New Albany, Indiana. This full-time role supports patient intake, insurance verification, scheduling and front-desk operations.

The coordinator will register patients, explain benefits, collect co-pays and ensure accuracy of health information while delivering high-quality customer service in a fast-paced clinic environment.

Qualifications

• High school diploma or equivalent required.
• Registration or front desk experience preferred.
• Excellent customer service and communication skills.
• Ability to verify insurance and perform eligibility checks.

Responsibilities

• Register patients accurately with demographic and insurance information.
• Direct and assist patients; answer phones and handle inquiries.
• Verify eligibility and benefits prior to visits.
• Explain financial responsibilities and collect patient portions as needed.
• Pre-register patients and communicate payment plans when applicable.

Skills

Customer service

Front desk

Administrative skills

Office administration

Education

High school diploma or equivalent

Job description

Baptist Health Medical Group seeks a Patient Access Coordinator for the Vascular Surgery program in New Albany, Indiana. This full-time role supports patient intake, insurance verification, scheduling and front-desk operations.

The coordinator will register patients, explain benefits, collect co-pays and ensure accuracy of health information while delivering high-quality customer service in a fast-paced clinic environment.