Patient Access Navigator: Scheduling, Billing & Front Desk

Baptist Health; Bardstown (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off (Including M,)”

Short/Long Term Disability and Life

Job summary

Baptist Health in Bardstown, KY is seeking a Patient Access Coordinator to perform front-office duties, verify demographics and insurance, register patients, determine out-of-pocket costs, collect payments, and schedule appointments to ensure smooth patient flow.

The role emphasizes customer service, clerical accuracy, and fiduciary responsibility; a high school diploma or equivalent and reliable transportation are required; computer skills are essential.

Qualifications

• High school diploma or equivalent required.
• Computer skills required.
• Must have own reliable, independent transportation.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Responsibilities

• Greet patients and visitors.
• Verify patients' demographic and insurance information.
• Register patients and obtain necessary signatures.
• Determine patients' out-of-pocket expense, collect and document payments and/or financial counseling as appropriate.
• Schedule appointments; ensure patient flow; switchboard and medical records management.

Skills

Customer service

Clerical skills

Medical office experience

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Baptist Health in Bardstown, KY is seeking a Patient Access Coordinator to perform front-office duties, verify demographics and insurance, register patients, determine out-of-pocket costs, collect payments, and schedule appointments to ensure smooth patient flow.

The role emphasizes customer service, clerical accuracy, and fiduciary responsibility; a high school diploma or equivalent and reliable transportation are required; computer skills are essential.