Patient Access Specialist: Registration & Care Concierge

University of Virginia; Charlottesville (VA); Presencial; USD 24.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-On Bonus

Epic training and onboarding program

Structured shadowing and trainer

Exposure to multiple specialties

Daytime schedule

Saturday rotation overtime

Career advancement pathways

Mentorship and collaboration

Descripción de la vacante

University of Virginia Health is seeking a Patient Access Specialist to ensure seamless registration and help patients navigate insurance, financial resources, and healthcare services. The role centers on accuracy, communication, and compassionate support across multiple outpatient areas.

The position offers full-time daytime hours with comprehensive training and opportunities for growth within UVA Health. You will interact with diverse patients and collaborate with clinical departments to

Formación

• Education: High School Graduate or Equivalent.
• Experience: None.
• Licensure: None.

Responsabilidades

• Welcoming patients and completing registration and check-in processes.
• Verifying demographic information, insurance coverage, and required documentation.
• Collecting patient signatures and ensuring registration records are complete and accurate.
• Assisting patients with financial assistance resources and helping eligible individuals navigate application processes.
• Supporting scheduled appointments as well as walk-in services including laboratory visits, imaging, EKGs, and other outpatient services.
• Responding to departmental communications, workflow updates, and system changes.
• Collaborating with teammates and clinical departments to ensure patients move efficiently through the care process.
• Floating between multiple outpatient registration areas including MRI, Surgical Services, Main Radiology, Health Center, and other registration locations as operational needs evolve.

Conocimientos

Communication skills

Attention to detail

Customer service

Adaptability

Educación

High School Graduate or Equivalent

Descripción del empleo

University of Virginia Health is seeking a Patient Access Specialist to ensure seamless registration and help patients navigate insurance, financial resources, and healthcare services. The role centers on accuracy, communication, and compassionate support across multiple outpatient areas.

The position offers full-time daytime hours with comprehensive training and opportunities for growth within UVA Health. You will interact with diverse patients and collaborate with clinical departments to