Patient Access Specialist — Registration & Benefits Verification

Northeast Georgia Health System; Gainesville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northeast Georgia Health System (NGHS) is seeking a Patient Access/Registration professional to greet patients, collect demographics, verify insurance, and help determine financial responsibilities. The role requires strong communication, attention to detail, and the ability to work within hospital teams.

The ideal candidate will be proficient with patient access systems, maintain HIPAA standards, and support seamless check-in and billing steps across multiple hospital locations.

Qualifications

• High School Diploma or GED required.
• Proficient with office equipment; able to move patients as needed.
• Strong written and verbal communication; attentive to detail.

Responsibilities

• Register patients and collect demographic information.
• Verify insurance eligibility and benefits where applicable.
• Explain financial responsibilities and offer counseling when appropriate.
• Document all data accurately in the EHR.
• Coordinate with departments to minimize delays or errors.
• Maintain HIPAA-compliant handling of patient information.

Skills

Customer service

Communication

Problem solving

HIPAA awareness

Multitasking

Education

High School Diploma or GED

Associate or Bachelor preferred

Tools

EHR systems

Document Management System

Billing software

Job description

Northeast Georgia Health System (NGHS) is seeking a Patient Access/Registration professional to greet patients, collect demographics, verify insurance, and help determine financial responsibilities. The role requires strong communication, attention to detail, and the ability to work within hospital teams.

The ideal candidate will be proficient with patient access systems, maintain HIPAA standards, and support seamless check-in and billing steps across multiple hospital locations.