Patient Access Specialist: Pre-Registration & Insurance

Thibodaux Regional Medical Center; Thibodaux (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Thibodaux Regional Medical Center in Thibodaux, LA is seeking a Patient Account Representative - Point of Entry to pre-register patients and collect initial demographic and insurance information prior to service.

This full-time daytime role requires accurate data entry, effective communication with patients and physician offices, and the use of health information systems to verify eligibility, obtain authorizations, and schedule tests.

Qualifications

• High school diploma or GED preferred.
• Typing on a keyboard with speed and accuracy required.

Responsibilities

• Pre-registers patients by entering demographic information and ordering tests/procedures prior to the service date.
• Obtain patient information from prior visits or through physician offices by phone or provided details.
• Obtain pre-certifications and authorizations from physician offices.
• Verify insurance coverage using the eligibility software.
• Contact physician offices for information needed for insurance authorization.
• Calculate co-pays and deductibles based on benefits and contracts.
• Explain insurance benefits, deductibles, and co-pays to patients before service.
• Order tests via the Health Information system.
• Use registration accuracy software to identify and correct errors prior to billing.
• Reschedule patients as requested by the department or patient.
• Assist departments with transfers or bed placement.
• Complete a pre-registration “to do” form with paperwork daily.
• Be accountable for accuracy and timeliness of work.
• Participate in DIG, LEAN, and Six Sigma teams as requested.
• Provide other clerical duties as assigned.

Skills

Typing speed and accuracy

Education

High school diploma or GED

Tools

Health Information system

Job description

Thibodaux Regional Medical Center in Thibodaux, LA is seeking a Patient Account Representative - Point of Entry to pre-register patients and collect initial demographic and insurance information prior to service.

This full-time daytime role requires accurate data entry, effective communication with patients and physician offices, and the use of health information systems to verify eligibility, obtain authorizations, and schedule tests.