Patient Access Specialist - Per Diem

NYU Langone Medical Center; Village of Patchogue (NY); On-site; USD 29,000 - 41,000; Full time

Job summary

NYU Langone Medical Center in Patchogue, NY, seeks a Per Diem Patient Access Associate to support the Emergency Department, Pre Surgical Testing, Admitting, and other clinical areas. You will interview patients, collect demographics, verify insurance, and prepare forms for treatment, billing or record release.

You will apply two identifiers, educate patients on Advance Directives and Charity Care, enter data into the EHR, coordinate with departments, and help with projects as needed.

Qualifications

• High school diploma or equivalent.
• Understanding of Medical Terminology.
• Prior customer service experience.
• Ability to learn quickly as technology and insurance requirements change.
• Basic computer and keyboarding skills.
• Ability to walk and stand in a fast-paced environment with frequent interruptions.

Responsibilities

• Interview patients to obtain correct identification and demographic information.
• Obtain demographic, guarantor, next of kin, and emergency contact information.
• Verify current insurance coverage and identification; determine COB and enter data for payment.
• Ensure paperwork is scanned into the EHR and properly filed.
• Assist with Medicare Secondary Payer questionnaires and data entry.
• Explain hospital forms and regulatory requirements to patients before signing.
• Ensure patient forms are signed, dated, and witnessed as required.
• Distribute registration forms to ED, peri-operative, and inpatient units.
• Attach ID bands to patient wrists following policy; verify two identifiers.
• Provide patient rights information; discuss Advance Directives as needed.
• Educate patients about Advance Directives and Charity Care.
• Record follow-up actions and ensure documentation is complete.
• Balance daily receipts and close out transactions; issue receipts.

Skills

Customer service

Medical terminology

Computer literacy

Keyboarding

Attention to detail

Education

High school diploma or equivalent

Job description

NYU Langone Medical Center in Patchogue, NY, seeks a Per Diem Patient Access Associate to support the Emergency Department, Pre Surgical Testing, Admitting, and other clinical areas. You will interview patients, collect demographics, verify insurance, and prepare forms for treatment, billing or record release.

You will apply two identifiers, educate patients on Advance Directives and Charity Care, enter data into the EHR, coordinate with departments, and help with projects as needed.