Patient Access Specialist - Part-Time Nights/Weekends

The Jackson Clinic, PA; Jackson (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

The Jackson Clinic, PA is hiring for a part-time position covering nights and weekends in a convenient care setting. The role involves greeting patients, verifying demographics, posting payments, balancing deposits, and coordinating with clinical staff to ensure accurate eligibility and benefits data.

Applicants should have strong customer service skills, basic accounting knowledge, and proficiency with EHR and check-in software.

Qualifications

• High school diploma or GED or related Business College Degree.
• Strong customer service experience required.
• Must have a valid Tennessee driver’s license and reliable transportation.

Responsibilities

• Greet incoming and outgoing patients and Clinic employees with excellent service.
• Answer telephone in a timely and courteous manner.
• Take detailed messages and relay to appropriate clinical teams.
• Verify patient demographics and update information accurately.
• Calculate and request DOS payments including copays and deductibles and post to accounts.
• Balance cash drawer daily and provide daily deposit reports.
• Schedule patient appointments accurately and ensure proper check-in.
• Ensure eligibility and benefits are current and loaded in software.
• Maintain HIPAA compliance and protect patient confidentiality.
• Assist in training new employees and support teamwork across locations.

Skills

Customer service

Communication

Cash handling

Medical office procedures

Basic accounting

Time management

Education

High school diploma or GED

Tools

EHR software

Check-in software

Office calculator

Job description

The Jackson Clinic, PA is hiring for a part-time position covering nights and weekends in a convenient care setting. The role involves greeting patients, verifying demographics, posting payments, balancing deposits, and coordinating with clinical staff to ensure accurate eligibility and benefits data.

Applicants should have strong customer service skills, basic accounting knowledge, and proficiency with EHR and check-in software.