Patient Access Specialist - Part-Time Front Desk

Tufts Medicine; United States; On-site; USD 28,000 - 35,000; Part time

Job summary

Tufts Medicine is seeking a friendly, detail-oriented Patient Access representative to join our MelroseWakefield Hospital team. You will collect demographic and financial information, verify insurance, perform pre-service clearances, and assist patients with billing and scheduling.

This entry-level role emphasizes customer service, accuracy, and teamwork; training is provided day one, with orientation virtual and in-person.

Qualifications

• Strong customer service skills with excellent interpersonal abilities.
• Accurate data entry and attention to detail.
• Familiar with insurance terminology and verification processes.
• Ability to learn new software and adapt to an electronic health record (EHR) system.

Responsibilities

• Interview patients to collect demographic and financial information.
• Verify insurance benefits and obtain necessary pre-authorizations.
• Explain financial responsibilities and collect payments at time of service.
• Assist with scheduling, referrals, and eligibility checks.

Skills

Customer service

Data entry

Insurance verification

Communication

Tools

EHR systems

Job description

Tufts Medicine is seeking a friendly, detail-oriented Patient Access representative to join our MelroseWakefield Hospital team. You will collect demographic and financial information, verify insurance, perform pre-service clearances, and assist patients with billing and scheduling.

This entry-level role emphasizes customer service, accuracy, and teamwork; training is provided day one, with orientation virtual and in-person.