Patient Access Specialist - Night Shift (Emergency Dept)

bronsonhg; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Bronson Healthcare Group is seeking a Patient Representative for the BMH Emergency Department night shift. You will greet, register, verify insurance, collect payments, and provide financial information while navigating payer rules to support revenue cycle.

Excellent customer service and HIPAA compliance are essential. The role requires strong data entry, multi-tasking, and experience in a fast-paced hospital setting.

Qualifications

• High school diploma or GED required.
• Experience in customer service preferred.
• Knowledge of HIPAA and confidentiality requirements.
• Basic typing at 45 WPM and ten-key skills.
• Familiarity with billing, CPT/ICD-10 coding is preferred.

Responsibilities

• Greets and registers patients accurately and efficiently.
• Verifies insurance eligibility using online systems.
• Provides and completes required patient forms.
• Collects and enters payments and balances as required.
• Analyses and enters physician orders.
• Schedules appointments for multiple facilities.
• Obtains authorizations based on payer criteria.
• Maintains confidentiality in communications.
• Supports team in patient access processes.

Skills

Customer service

HIPAA knowledge

Data entry

Multitasking

Analytical skills

Communication

Education

GED or high school diploma

Associate's degree or related healthcare experience preferred

CHAA certification preferred

Tools

Windows environment

Online systems

Job description

Bronson Healthcare Group is seeking a Patient Representative for the BMH Emergency Department night shift. You will greet, register, verify insurance, collect payments, and provide financial information while navigating payer rules to support revenue cycle.

Excellent customer service and HIPAA compliance are essential. The role requires strong data entry, multi-tasking, and experience in a fast-paced hospital setting.