Patient Access Specialist – Medical Office

Astera Cancer Care

Lansing (MI)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Job summary

Cancer & Hematology Centers is seeking a Patient Access Medical Office Associate to be the first point of contact for patients across Michigan locations, including Lansing. The role emphasizes accurate intake, scheduling, and records coordination in a fast-paced oncology setting.

Ideal candidates bring 1–2 years in a medical office, comfort with EMR systems, and strong communication skills. A high school diploma is required, with associate degree preferred; medical assistant certification is a

Qualifications

High school diploma or equivalent required.
Associate degree preferred.
1–2 years of medical office experience preferred.
Comfort with EMR systems.
Medical assistant certification is a plus.
Strong communication and multitasking abilities.

Responsibilities

Serve as the first point of contact for patients navigating appointments and intake.
Coordinate provider schedules and ensure timely scheduling of new patients.
Verify patient demographics and insurance information.
Gather medical records and manage intake documentation.
Answer and direct calls, take messages, and manage consult requests.
Maintain and organize medical records and correspondence.
Collaborate with care team to ensure a seamless patient experience.