Patient Access Specialist - Medical Front Desk

New England Cancer Specialists; Lewiston (ME); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

Medical insurance

Prescription insurance

Dental insurance

Vision insurance

Short Term disability

Long Term disability

Tuition reimbursement

Paid Time Off

Company paid holidays

SMONS/ONS membership

Job summary

New England Cancer Specialists in Lewiston, ME is seeking a full-time Front Desk Medical Receptionist to greet patients and ensure smooth flow through the office. The role includes collecting co-pays, updating demographics in the EMR and Billing software, and coordinating with departments while maintaining confidentiality.

Ideal candidates have a high school diploma or GED, at least one year of clerical healthcare experience, exceptional customer service, and strong organizational skills.

Qualifications

• High school diploma or GED required.
• Minimum one year of clerical and/or Medical Secretary experience in a health care field.
• Exceptional customer service experience required.
• Ability to organize and coordinate multiple activities.

Responsibilities

• Greet patients and ensure a smooth flow of patients through the office.
• Check-in patients for lab works, visits and/or treatment.
• Register insurance information and collect co-pays; update demographics in EMR/Billing software.
• Maintain HIPAA confidentiality and adhere to office policies and procedures.
• Keep waiting room neat and updated; coordinate with labs and departments.

Skills

Customer service

Organization

Clerical experience

Team coordination

Education

High school diploma or GED

Tools

EPIC EMR

Billing Software

Job description

New England Cancer Specialists in Lewiston, ME is seeking a full-time Front Desk Medical Receptionist to greet patients and ensure smooth flow through the office. The role includes collecting co-pays, updating demographics in the EMR and Billing software, and coordinating with departments while maintaining confidentiality.

Ideal candidates have a high school diploma or GED, at least one year of clerical healthcare experience, exceptional customer service, and strong organizational skills.