Patient Access Specialist - Medical Front Desk

Urgent Team Walk-in Urgent Care; Cookeville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, and Vision Options

Retirement savings plans

Paid Time Off

and MORE!

Job summary

Ascension Saint Thomas Urgent Care in Cookeville, TN, is seeking experienced Medical Receptionists to join our team. The role involves greeting patients, activating files, and supporting both patients and medical staff in a fast-paced urgent care setting. Full-time staff work a rotating 36-40 hour week with 12-hour weekday shifts and every-other weekend.

PRN positions are available as needed. A high school diploma and basic computer skills are required, with prior medical office experience

Qualifications

• High school diploma or equivalent.
• Knowledge of basic computer software and the ability to learn electronic medical records.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Welcome all patients and visitors by greeting them in person, answer inquiries and direct them through the registration process.
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.
• Adhere to all relevant health and safety procedures.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Tools

EMR software

Job description

Ascension Saint Thomas Urgent Care in Cookeville, TN, is seeking experienced Medical Receptionists to join our team. The role involves greeting patients, activating files, and supporting both patients and medical staff in a fast-paced urgent care setting. Full-time staff work a rotating 36-40 hour week with 12-hour weekday shifts and every-other weekend.

PRN positions are available as needed. A high school diploma and basic computer skills are required, with prior medical office experience