Patient Access Specialist- Magic Valley Part-Time Nights

St Luke; Twin Falls (ID); On-site; USD 32,000 - 46,000; Full time

Job summary

St. Luke's Magic Valley Hospital is seeking a Patient Access Specialist to support patient registration, scheduling, and referral coordination with clear, professional communication.

The role includes discussing insurance options, obtaining authorizations, verifications, and estimates, and navigating hospital systems to keep workflows efficient. Schedule: Thu-Sat 2100-0730; on-site position with competitive benefits.

Qualifications

• High School Diploma or equivalent.
• Experience in customer service or patient interactions is preferred.

Responsibilities

• Registration, scheduling, and referral coordination for patients.
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates.
• Use a variety of technologies, tools and resources to support departmental workflows.
• Other duties as assigned.

Skills

Patient interactions

Registration

Scheduling

Insurance explanations

Education

High School Diploma

Tools

Hospital systems

Job description

At St. Luke's, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.

This customer service position is often the first person a patient encounters when entering a St. Luke's Magic Valley Hospital. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).

Schedule: Thursday-Saturday 2100-0730 (9:00pm-7:30am)

What you can expect from this role:

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Other duties as assigned

Minimum Qualifications for this Role:

• Education: High School Diploma or Equivalent.

What's In It For You

• In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings.
• We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.