Patient Access Specialist 1- Fruitland-Flex

St Luke; Fruitland (ID); On-site; USD 25,000 - 33,000; Part time

Job summary

St. Luke’s Fruitland Hospital is seeking a Patient Access Registration professional to provide front-desk support, schedule appointments, and explain insurance coverage and financial options to patients and caregivers.

This Flex position requires flexibility to cover various shifts, including weekends and holidays, and involves communicating clearly with patients in person and by phone. Responsibilities include registration, scheduling, referral coordination, and utilizing a variety of

Qualifications

• High School Diploma or Equivalent required.
• Experience in patient access or front desk operations preferred.

Responsibilities

• Register patients and schedule appointments.
• Coordinate referrals for patients and assist with scheduling.
• Explain insurance coverage and financial options to patients.
• Use applicable technologies and tools to support department workflows.

Skills

Patient registration

Scheduling

Referral coordination

Verbal communication

Education

High School Diploma or Equivalent

Job description

Patient Access Registration Fruitland Hospital

Position Type

Flex

Shift

Job ID

156314

City

State

ID

Category

Admin/Clerical/Customer Support

Description & Requirements

At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the St. Luke’s Fruitland Hospital. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).

Shift details: Sundays 11:00am-11:30pm and possible every other Saturday 11:00am-6:00pm. Would need to be Flexible covering other shifts during evenings, weekends, graveyards and holidays

What you can expect from this role:

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Other duties as assigned

Minimum Qualifications for this Role:

• Education: High School Diploma or Equivalent.

What does Flex mean?

Flex employees work between 8 to 32 hours per pay period (every two weeks). Hours/schedules are made in advance according to the employees' availability and the needs of the department. The shifts and the hours will vary from week to week. The ideal candidate is available days, nights, weekends, and holidays.

• Flex positions are not benefits eligible

What's In It For You

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.