Patient Access Specialist: Insurance, Scheduling & Billing

Surgery Partners, Inc; Plano (TX); On-site; USD 33,000 - 52,000; Full time

Job summary

Surgery Partners, Inc. in Plano, TX is seeking a Patient Access specialist in the Physical Therapy department to ensure accurate and timely data capture for registrations, insurance verification, prior authorizations, and billing.

The role includes check-in procedures, calculating estimated patient liability, scheduling evaluations, and maintaining compliance with payor requirements while delivering patient-focused service.

Qualifications

• High School Diploma with 1 year in healthcare setting.
• Knowledge of clinic policies and procedures.
• Proficient in MS Office applications (Outlook, Word, Excel, and PowerPoint).
• Able to multitask.
• Knowledge of computer systems and medical terminology.

Responsibilities

• Conduct and document patient interviews to obtain demographic, insurance and financial information for registration, insurance verification, prior authorization, and billing.
• Perform check-in procedures and understand patient flow processes.
• Verifies patient insurance eligibility for coverage and appropriate benefit levels for ordered services.
• Calculates, discusses, and collects estimated patient financial liability according to financial clearance policies.
• Schedules patients for evaluation and treatment per provider guidelines.
• Adheres to compliance policies and procedures regarding order validation, financial and cash policies, compliance forms, government and commercial payor requirements and regulations, and patient safety requirements for appropriate patient identification.

Skills

Healthcare setting experience

Multitasking

Clinic policies

Computer systems

Medical terminology

MS Office (Outlook/Word/Excel/PP)

Education

High School Diploma

Tools

MS Office Suite

Job description

Surgery Partners, Inc. in Plano, TX is seeking a Patient Access specialist in the Physical Therapy department to ensure accurate and timely data capture for registrations, insurance verification, prior authorizations, and billing.

The role includes check-in procedures, calculating estimated patient liability, scheduling evaluations, and maintaining compliance with payor requirements while delivering patient-focused service.