Patient Access Specialist, Full-Time, (Plano-Coit)

Methodist Hospital for Surgery; Plano (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Methodist Hospital for Surgery in Plano, TX is seeking a Patient Access Specialist to ensure accurate and timely registration, insurance verification, and financial clearance within the Physical Therapy department.

You will handle check-in, patient flow, eligibility checks, and scheduling, while adhering to policies and maintaining quality cash flow in a busy outpatient setting.

Qualifications

• High School Diploma and healthcare exposure preferred.
• Knowledge of clinic policies and procedures.
• Proficient with MS Office (Outlook, Word, Excel, PowerPoint).
• Knowledge of medical terminology and healthcare workflows.
• Ability to multitask in a busy healthcare setting.
• Familiar with patient registration and insurance processes.

Responsibilities

• Conduct and document patient interviews to obtain demographic, insurance and financial information for registration, insurance verification, prior authorization, and billing.
• Perform check-in procedures and manage patient flow.
• Verify patient insurance eligibility for coverage and benefits for ordered services.
• Calculate and collect estimated patient financial liability per policies.
• Schedule patients for evaluation and treatment per provider guidelines.
• Adhere to compliance policies, cash handling, and patient safety requirements.
• All other duties as assigned.

Skills

Multitasking

Education

High School Diploma

Tools

Outlook

Word

Excel

PowerPoint

Job description

Patient Access Specialist, Full-Time, (Plano-Coit)

Job Category: Therapy

Requisition Number: PATIE041077

• Posted : August 25, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Plano, TX 75075, USA

Description

GENERAL SUMMARY OF DUTIES:

This position will ensure all Patient Access functions within the Physical Therapy department are completed accurately and timely for proper operation of management reports and cash flow.

REQUIREMENTS:

• High School Diploma, with 1 year experience in healthcare setting
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Must be able to multitask
• Proficient in MS Office applications which include Outlook, Word, Excel, and PowerPoint

ESSENTIAL FUNCTIONS:

• Conduct and document patient interviews to obtain demographic, insurance and financial information for registration, insurance verification, prior authorization, and billing.
• Performing check-in procedures and knows patient flow processes.
• Verifies patient insurance eligibility for coverage and appropriate benefit levels for ordered services.
• Calculates, discusses, and collects estimated patient financial liability according to financial clearance policies.
• Schedules patients for evaluation and treatment per provider guidelines.
• Adheres to compliance policies and procedures regarding order validation, financial and cash policies, compliance forms, government and commercial payor requirements and regulations, and patient safety requirements for appropriate patient identification.
• All other duties as assigned.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis.
• The employee must be able to stand and/or walk at least 5 hours per day and work at a computer for extended periods of time

WORK ENVIORNMENT:

• Normal busy office environment with much telephone work and with direct patient contact. Occasional evening or weekend work.
• This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.