Patient Access Specialist: Front Desk & Registration

Surgery Partners, Inc; Addison (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Surgery Partners, Inc in Addison, Texas is seeking a Patient Access Representative who will be the first point of contact for patients and business partners. The role includes admitting patients, answering calls, and collecting payments while ensuring confidentiality.

The ideal candidate will have strong communication and critical thinking skills, along with prior clerical experience. A high school diploma or equivalent is required. The position offers a dynamic work environment and the chance to make a direct impact on patient experience.

Qualifications

• Previous clerical experience or leadership experience required.
• Working knowledge of MS Office applications which include Outlook, Word, and Excel.
• Ability to work in fast paced environment.

Responsibilities

• Admits patients to the Facility following established policies and procedures.
• Answers telephone courteously and in a quiet, pleasant voice.
• Collects co-payments and deductibles accurately.

Skills

Strong communication skills

Critical thinking skills

Effective PC skills

Customer service excellence

Education

High school diploma or equivalent

Tools

MS Office applications (Outlook, Word, Excel)

Job description

Surgery Partners, Inc in Addison, Texas is seeking a Patient Access Representative who will be the first point of contact for patients and business partners. The role includes admitting patients, answering calls, and collecting payments while ensuring confidentiality.

The ideal candidate will have strong communication and critical thinking skills, along with prior clerical experience. A high school diploma or equivalent is required. The position offers a dynamic work environment and the chance to make a direct impact on patient experience.