Patient Access Specialist - Impactful Frontline Navigator

Inova; Fairfax (VA); In loco; USD 25.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental and vision coverage

Retirement match (5% of eligible)

Tuition and student loan assistance

Mental health support

Paid time off and paid parental leave

Descrizione del lavoro

Inova Fairfax Hospital PEC Willow Oaks is seeking a dedicated Patient Access Specialist to join our team. This full-time role involves registration, scheduling, financial counseling and coordinating with multiple departments to resolve patient inquiries efficiently.

The position may float to Fair Oaks - PEC location. A High School Diploma or GED and at least 1 year of patient access experience are required. Inova offers strong benefits and a supportive work environment.

Competenze

• Education: High School Diploma or GED.
• Experience: 1 year of patient access experience.

Mansioni

• Patient Intake, Registration & Documentation: Manages complex cases, resolves errors, confirms authorizations, validates, and indexes documents.
• Administrative & Technology Operations: Prepares schedules, tracks records, and navigates multiple systems efficiently.
• Case Management Tasks: Coordinates documentation and follows up on case-related tasks.
• Financial Counseling: Assesses coverage and initiates financial assistance.
• Insurance & Contract Coordination: Applies payer-specific rules, resolves issues, and identifies contract limitations.
• Inquiries & Patient Concerns: Resolves moderate concerns and tracks follow-ups with patients.
• Kiosk: Educates patients and reports usage trends on kiosks.
• Patient Communication & Advocacy: Coordinates with departments, tailors messaging, and supports patients.
• Referrals: Validates insurance and tracks referral status.
• Scheduling: Schedules specialty visits and coordinates preparation.
• Transport: Coordinates special needs transport.
• Health Information Management (HIM) Coordination: Resolves minor chart issues and assists with release of information (ROI).
• Ensures compliance with HIPAA, OSHA, and other applicable federal and state regulations.

Formazione

High School Diploma or GED

Descrizione del lavoro

Inova Fairfax Hospital PEC Willow Oaks is seeking a dedicated Patient Access Specialist to join our team. This full-time role involves registration, scheduling, financial counseling and coordinating with multiple departments to resolve patient inquiries efficiently.

The position may float to Fair Oaks - PEC location. A High School Diploma or GED and at least 1 year of patient access experience are required. Inova offers strong benefits and a supportive work environment.