Patient Access Pro: Intake, Scheduling & Financial Support

Inova Health; Fairfax (VA); In loco; USD 25.000 - 36.000; Tempo pieno

Descrizione del lavoro

Inova Fairfax Hospital, part of Inova Health, seeks a dedicated Patient Access Specialist to join the team. The role mainly handles patient intake, registration, documentation, and scheduling across locations, with occasional float to Fair Oaks - PEC.

You will support financial counseling, verify insurance, coordinate with healthcare departments, and ensure HIPAA compliance while delivering compassionate service in a fast-paced hospital setting.

Competenze

• Education: High School Diploma or GED.
• Experience: 1 year of patient access experience.

Mansioni

• Patient Intake, Registration & Documentation: Manages complex cases, resolves errors, confirms authorizations, validates, and indexes documents.
• Administrative & Technology Operations: Prepares schedules, tracks records, and navigates multiple systems efficiently.
• Case Management Tasks: Coordinates documentation and follows up on case-related tasks.
• Financial Counseling: Assesses coverage and initiates financial assistance.
• Insurance & Contract Coordination: Applies payer-specific rules, resolves issues, and identifies contract limitations.
• Inquiries & Patient Concerns: Resolves moderate concerns and tracks follow-ups with patients.
• Kiosk: Educates patients and reports usage trends on kiosks.
• Patient Communication & Advocacy: Coordinates with departments, tailors messaging, and supports patients.
• Referrals: Validates insurance and tracks referral status.
• Scheduling: Schedules specialty visits and coordinates preparation.
• Transport: Coordinates special needs transport.
• Health Information Management (HIM) Coordination: Resolves minor chart issues and assists with release of information (ROI).
• Utilization Review Coordination: Provides documentation to utilization review (UR) teams.
• Ensures compliance with HIPAA, OSHA, and other applicable federal and state regulations.

Formazione

High School Diploma or GED

Descrizione del lavoro

Inova Fairfax Hospital, part of Inova Health, seeks a dedicated Patient Access Specialist to join the team. The role mainly handles patient intake, registration, documentation, and scheduling across locations, with occasional float to Fair Oaks - PEC.

You will support financial counseling, verify insurance, coordinate with healthcare departments, and ensure HIPAA compliance while delivering compassionate service in a fast-paced hospital setting.