Patient Access Specialist - Imaging Center East

Baptist Health; Montgomery (AL); On-site; USD 19,000 - 28,000; Full time

Job summary

Baptist Health is seeking a Patient Registration Specialist at the East Montgomery Imaging Center. This role handles pre-registration and registration, payer identification and verification, and referrals to financial counseling, ensuring accurate demographic and benefit data at the point of service.

The position requires HIPAA/EMTALA awareness and the ability to manage multiple tasks while maintaining patient-friendly service. Strong MS Office skills and bilingual English/Spanish are desirable.

Qualifications

• High school graduate or equivalent required.
• Associate’s degree in healthcare or business preferred.
• Bilingual English/Spanish desirable.
• At least 2 years’ experience in medical or hospital patient access or financial services.

Responsibilities

• Pre-registration and registration of patients.
• Payer identification and verification.
• Referrals to financial counseling and point-of-service collections.
• Verify benefits eligibility and coordination of benefits; collect patient financial responsibility.

Skills

Strong communication

Customer service

Multi-tasking

Team-oriented

Education

High school diploma or GED

Associate’s degree in healthcare or business

Tools

MS Office

Patient access software

Job description

Baptist Health is seeking a Patient Registration Specialist at the East Montgomery Imaging Center. This role handles pre-registration and registration, payer identification and verification, and referrals to financial counseling, ensuring accurate demographic and benefit data at the point of service.

The position requires HIPAA/EMTALA awareness and the ability to manage multiple tasks while maintaining patient-friendly service. Strong MS Office skills and bilingual English/Spanish are desirable.