Patient Access Specialist III — Scheduling & Care Coordination

City of Hope; Irvine (CA); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Resumo da oferta

City of Hope is seeking a focused Registration and Scheduling specialist to support patient intake across multiple clinics. You will register, pre-register, and schedule appointments, while coordinating with billing and insurance to ensure smooth patient flow and financial clearance.

The role emphasizes exceptional customer service, clear communication with care teams, and accuracy in data entry and scheduling. This on-site position supports a busy hospital environment in Southern California.

Qualificações

• High School or equivalent.
• Two years related experience registering and scheduling complex patient appointments in a clinic or hospital setting.
• Medical terminology experience required.

Responsabilidades

• Register, pre-register, consents and schedule all patient appointment types across clinics and hospital.
• Review account documentation, verify insurance, obtain authorizations and provide financial clearance guidance.
• Serve as a patient liaison, ensuring excellent service and coordination with physicians and care teams.
• Maintain productivity and accuracy according to department standards.

Conhecimentos

Customer service

Communication

Multitasking

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

City of Hope is seeking a focused Registration and Scheduling specialist to support patient intake across multiple clinics. You will register, pre-register, and schedule appointments, while coordinating with billing and insurance to ensure smooth patient flow and financial clearance.

The role emphasizes exceptional customer service, clear communication with care teams, and accuracy in data entry and scheduling. This on-site position supports a busy hospital environment in Southern California.