Patient Access Specialist II – Scheduling & Insurance

Edward Elmhurst Health; Glenview, Northern (IL, KY); Hybrid; USD 27,000 - 40,000; Full time

Benefits offered by this job

Premium pay

Career growth

Medical insurance

Tuition reimbursement

Free parking

Wellness program

HSA options

Retirement match

PTO/holidays

Community involvement

Job summary

Edward Elmhurst Health in Glenview, IL is seeking a Patient Access Representative II for a full-time role, 8:00 AM–4:30 PM, Monday–Friday, with rotating weekends and holidays, to ensure smooth patient registrations and appointment scheduling. The role emphasizes verifying insurance, handling payments, and maintaining accurate EMR while complying with internal and governmental regulations.

Ideal candidates have at least one year of healthcare customer service experience and a high school diploma;

Qualifications

• High school diploma or equivalent required; college degree preferred.
• One year of healthcare or health insurance customer service experience required.
• Basic knowledge of medical and insurance terminology preferred.

Responsibilities

• Register patients and schedule appointments accurately.
• Verify insurance coverage and benefits.
• Identify payment sources and assist financial counseling.

Skills

Customer service

Healthcare terminology

Insurance terminology

Registration processes

Education

High school diploma or equivalent

Tools

EMR system

Job description

Edward Elmhurst Health in Glenview, IL is seeking a Patient Access Representative II for a full-time role, 8:00 AM–4:30 PM, Monday–Friday, with rotating weekends and holidays, to ensure smooth patient registrations and appointment scheduling. The role emphasizes verifying insurance, handling payments, and maintaining accurate EMR while complying with internal and governmental regulations.

Ideal candidates have at least one year of healthcare customer service experience and a high school diploma;