Patient Access Specialist II — Make a Difference Daily

DMC Group; Detroit (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Plan

PTO

Education Opportunities

HSA

Employee Assistance

Pet Insurance

Legal Insurance

Job summary

DMC Rehabilitation Institute of Michigan in Detroit seeks a dedicated Patient Access/Admitting professional to join our team. You will support patient registration, verify insurance, and guide patients through the admission process with a focus on accuracy and compassionate service.

Under supervision, you will assist in training, eligibility checks, and coordination with clinical and administrative staff to ensure smooth patient flow and accurate billing.

Qualifications

• High school diploma, associate degree in related area desired.
• Two to three years of progressively more responsible experience in patient access, hospital registration or related area.
• Advanced knowledge of third party payers requirements, reimbursements and copayments/deductible collections etc.

Responsibilities

• Provide training on department methods, procedures and policies.
• Resolve complex eligibility or insurance verification problems with patients/families and third party payers.
• Verify insurance coverage and benefits, obtain authorizations and referrals, and calculate estimated patient liability.
• Register and schedule patients for health services ensuring appropriateness of setting and capturing accurate demographics.
• Collect referrals and authorizations; assist with billing processes and reconciliations.

Skills

Patient access experience

Insurance verification

Education

High school diploma or associate degree

Job description

DMC Rehabilitation Institute of Michigan in Detroit seeks a dedicated Patient Access/Admitting professional to join our team. You will support patient registration, verify insurance, and guide patients through the admission process with a focus on accuracy and compassionate service.

Under supervision, you will assist in training, eligibility checks, and coordination with clinical and administrative staff to ensure smooth patient flow and accurate billing.