Patient Access Specialist II — Evening Shift

Conifer Health Solutions, LLC.; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Sinai Grace Hospital offers an entry‑level Patient Access role supporting scheduling, registration, pre‑admission and admission processes. You will collect accurate patient demographics and apply compliant liability collection practices before, during and after service.

Responsibilities include greeting patients per standards, securing forms, and coordinating with payors for authorizations. Previous hospital/customer service experience is preferred; flexibility for shifts is required.

Qualifications

• Minimum typing speed of 35 wpm.
• Familiarity with PC/CRT/printer.
• Knowledge of hospital environment preferred.
• Customer service skills and experience.
• Ability to work in a fast paced environment.
• Ability to communicate clearly in writing and verbally.
• Understanding of third party payor requirements preferred.
• Understanding of compliance standards preferred.
• Able to work across two Patient Access service areas including Emergency Department.

Responsibilities

• Greet patients and perform full registration at the point of service, securing hospital and patient legal forms.
• Educate patients about financial liabilities and collect payments following policy.
• Verify insurance, obtain authorizations and coordinate post-discharge care as needed.

Skills

Typing 35 wpm

PC/CRT familiarity

Customer service

Communication skills

Hospital workflow knowledge

Two departments exposure (Emergency/AM

Education

High School Diploma or GED

Some college coursework preferred

Tools

Scheduling system

Job description

Sinai Grace Hospital offers an entry‑level Patient Access role supporting scheduling, registration, pre‑admission and admission processes. You will collect accurate patient demographics and apply compliant liability collection practices before, during and after service.

Responsibilities include greeting patients per standards, securing forms, and coordinating with payors for authorizations. Previous hospital/customer service experience is preferred; flexibility for shifts is required.