Patient Access Rep II - PB Registration & Operations - Full-Time, On-Site, Days

CEDARS-SINAI; West Hollywood (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

Cedars-Sinai Medical Center in West Hollywood, CA, seeks a Patient Access Rep II to perform admissions activities for pre-admit and face-to-face registration in Admissions and outpatient settings.

You will verify demographics, insurance eligibility, handle payments, and ensure accurate registration while delivering superior customer service to patients.

This role requires at least a high school diploma and healthcare experience; Bachelor's preferred.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree in Hospital Administration or equivalent preferred.
• At least 1 year healthcare experience in Patient Access/Registration/Revenue Cycle related roles.

Responsibilities

• Perform admissions activities for pre-admit and face-to-face registration.
• Secure demographic and financial patient registration information.
• Verify insurance eligibility including government and non-government programs.
• Handle cash deposits (co-pays, deductibles, cash packages).
• Provide superior customer service to patients and staff.

Education

High School Diploma/GED - minimum

Bachelor's Degree Hospital Administration or equivalent - preferred

Job description

Job Description

The Patient Access Rep II performs all admissions activities for pre-admit and face-to-face registration of patients presenting to Admissions and/or outpatient areas for treatment. Facilitates patient access to Cedars-Sinai Medical Center and secures all demographic and financial patient registration information, including the following: Registration, Pre-Registration, government and non-government insurance verification, eligibility verification, Workers Compensation eligibility, and securing cash deposits (co-pays, deductibles, cash packages). Demonstrates the ability to perform job duties and interact with customers with sensitivity and attention to the patient population(s) served. Provides superior customer service through all personal and professional interactions with all customers within the Cedars-Sinai Health System.

Qualifications

Education

• High School Diploma/GED - minimum
• Bachelor's Degree Hospital Administration or equivalent - preferred

Experience

• 1 year Healthcare experience working in Patient Access, Registration, Financial Clearance, Scheduling, or Revenue Cycle related roles, including physician offices, healthcare insurance companies, or other revenue cycle related functions - minimum