Patient Access Specialist II - Empathy in Admitting

NorthBay Health; Fairfield (CA); On-site; USD 40,000 - 60,000; Part time

Benefits offered by this job

Comprehensive benefits package

Education reimbursement

403(b) retirement plan with employer match

Job summary

NorthBay Health in California seeks a Patient Access Ambassador II responsible for accurately admitting and registering patients. The role emphasizes the collection and explanation of financial obligations while ensuring an empathetic approach to patient care.

Candidates should possess strong communication skills, an Associate Degree, and preferably three years of relevant experience. The position offers a comprehensive benefits package including medical, dental, and retirement plans.

Qualifications

• Associate Degree preferred.
• Three or more years of customer engagement experience required.
• Excellent oral and written communication skills are needed.

Responsibilities

• Accurately admits, registers, and completes financial analysis activities upon patient arrival.
• Collects patient deposits and explains financial obligations.
• Conducts educational conversations about coverage eligibility and benefits.

Skills

Customer engagement in healthcare

Communication skills

Empathy and professionalism

Critical thinking

Education

Associate Degree

Tools

Healthcare applications knowledge

Job description

NorthBay Health in California seeks a Patient Access Ambassador II responsible for accurately admitting and registering patients. The role emphasizes the collection and explanation of financial obligations while ensuring an empathetic approach to patient care.

Candidates should possess strong communication skills, an Associate Degree, and preferably three years of relevant experience. The position offers a comprehensive benefits package including medical, dental, and retirement plans.