Patient Access Specialist I: Registration & Insurance Verification

Medical University of South Carolina; Colorado; On-site; USD 22,000 - 28,000; Full time

Job summary

Medical University of South Carolina invites applications for a front desk registrar at MUSC Community Physicians. You will perform accurate clinic registration, collect co-pays, and verify insurance while coordinating with service areas to maximize patient flow.

The role requires a high school diploma or GED with customer service experience. Strong communication and familiarity with hospital information systems are preferred, with a 40-hour weekly schedule and hourly compensation.

Qualifications

• High school diploma or GED with 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations.
• Experience with hospital information systems or word processing preferred.

Responsibilities

• Performs accurate clinic registration of patients, not to exclude scheduling, authorization and insurance verification functions using proper resources provided by MUSC.
• Collects co-pay/co-insurance at time of service according to the MUSC policies.
• Corrects registration errors to prevent front-end denials.
• Provides excellent patient focused customer service, and communicates effectively to service delivery areas to maximize patient flow and customer service.
• Answer phones calls according proper protocol provided by MUSC.

Skills

Customer service

Communication

Phone etiquette

Education

High school diploma or GED

Tools

Hospital information systems

Job description

Medical University of South Carolina invites applications for a front desk registrar at MUSC Community Physicians. You will perform accurate clinic registration, collect co-pays, and verify insurance while coordinating with service areas to maximize patient flow.

The role requires a high school diploma or GED with customer service experience. Strong communication and familiarity with hospital information systems are preferred, with a 40-hour weekly schedule and hourly compensation.