Patient Access Specialist I | Patient Access | Full-Time | Variable

UF Health Central Florida; Leesburg (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

UF Health Central Florida in Leesburg, FL seeks a Billing Clerk to manage patient accounts, verify insurance, and resolve billing inquiries. The role requires careful attention to records, timely payments, and coordination with providers and insurers to ensure accurate billing and reimbursement.

Ideal candidates have experience in healthcare billing, strong organizational and communication skills, and a commitment to confidentiality and compliance with regulations.

Qualifications

• Knowledge of insurance verification and billing processes.
• Experience resolving patient billing inquiries and discrepancies.
• Strong organizational and communication skills.

Responsibilities

• Manages patient account information and verifies insurance details.
• Assists patients with billing inquiries and resolves discrepancies.
• Processes payments promptly and coordinates with providers and insurers.
• Reviews accounts to identify errors and communicates outstanding balances.
• Ensures confidentiality and compliance with healthcare regulations.
• Supports billing through reporting and account tracking.

Skills

Insurance verification

Billing inquiries handling

Accounts receivable

Communication skills

Data entry

Education

High school diploma or equivalent

Job description

Overview

Manages and maintains accurate patient account information, ensuring insurance details are verified and records are up to date. Assists patients with billing inquiries, resolves discrepancies, and processes payments promptly. Coordinates with healthcare providers and insurance companies to facilitate correct billing and reimbursement. Reviews and audits accounts to identify errors, communicate effectively with patients about outstanding balances, and uphold confidentiality and compliance with healthcare regulations. Supports the billing department through report generation and account tracking is also a key responsibility.

Overview

Manages and maintains accurate patient account information, ensuring insurance details are verified and records are up to date. Assists patients with billing inquiries, resolves discrepancies, and processes payments promptly. Coordinates with healthcare providers and insurance companies to facilitate correct billing and reimbursement. Reviews and audits accounts to identify errors, communicate effectively with patients about outstanding balances, and uphold confidentiality and compliance with healthcare regulations. Supports the billing department through report generation and account tracking is also a key responsibility.

Responsibilities

• Manages accurate patient account information and insurance verification.
• Assists patients with billing inquiries and resolves discrepancies.
• Processes payments promptly and coordinates with providers and insurers.
• Reviews and audits accounts to identify errors.
• Communicates with patients regarding outstanding balances.
• Upholds confidentiality and compliance with healthcare regulations.
• Supports billing department through report generation and tracking.

Qualifications

Minimum of 1 year experience preferred in a healthcare setting, business office, customer service environment, or related field. Equivalent combination of educations, training and experience may be considered. Candidates with at least six (6) months of current experience and demonstrated working knowledge in the department may be considered as meeting the minimum job requirements in lieu of the listed qualifications.

• Knowledge of insurance verification and billing processes. Basic knowledge of patient registration, insurance eligibility verification, and financial clearance processes preferred.
• Experience resolving patient billing inquiries and discrepancies. Prior experience with billing is an asset.
• Strong organizational and communication skills.