Patient Access Specialist I

BJC HealthCare; St. Louis (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vison,1

Life insurance

Disability insurance

Annual 4% BJC Retirement Contribution

401(k) plan with BJC match

Tuition Assistance

BJC Institute for Learning and Develp.

Flexible Spending Accounts

Paid Time Off

Adoption assistance

Job summary

BJC HealthCare in the greater St. Louis area is seeking a Patient Access Representative to be the first point of contact for patients, delivering compassionate, accurate intake experiences.

You will collect demographics, verify insurance, schedule procedures, and communicate clearly with patients, families, and campus teams to support timely care. This full-time, weekday role requires emotional intelligence, strong attention to detail, and the ability to navigate multiple hospital systems.

Qualifications

• High School Diploma or GED required.
• Associate's Degree preferred.
• HIPAA knowledge or privacy compliance is a plus.

Responsibilities

• Register patients and schedule procedures within multiple BJC systems.
• Verify patient identity, demographics and insurance information; collect applicable patient payments.
• Provide clear preparation instructions for scheduled procedures and educate patients on financial responsibilities.
• Maintain HIPAA compliance and support accurate medical and billing records.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Associate's Degree

Job description

BJC HealthCare in the greater St. Louis area is seeking a Patient Access Representative to be the first point of contact for patients, delivering compassionate, accurate intake experiences.

You will collect demographics, verify insurance, schedule procedures, and communicate clearly with patients, families, and campus teams to support timely care. This full-time, weekday role requires emotional intelligence, strong attention to detail, and the ability to navigate multiple hospital systems.