Patient Access Specialist I

Conway Medical Center; Myrtle Beach (SC); On-site; USD 19,000 - 25,000; Part time

Job summary

Conway Medical Center's Emergency Department in Socastee, SC seeks a Patient Access Specialist I to greet patients, verify demographic data, and check-in arrivals for evening shifts. This part-time role emphasizes accuracy, communication, and courteous service during the 2nd shift.

You will use hospital systems to identify accounts, collect co-pays, and complete required forms, with an emphasis on teamwork and professional demeanor.

Qualifications

• Two years of customer service/clerical experience required.
• One year experience in patient registration preferred.
• Medical Terminology certification preferred.

Responsibilities

• Greet all patients and accompanying family members and provide exemplary customer service.
• Identify the appropriate account for patient visit and educate patients on required forms and obtain signatures as required.
• Complete all check-in files and manage all processes specific to the patient visit.
• Collect and post co-payments and balances on accounts due.
• Utilize strong organizational skills.
• Demonstrate effective verbal and written communication skills.
• Proficient understanding and use of technology/PC skills required.
• Display exemplary core customer service skills.
• Complete other duties as assigned by department leadership.

Skills

Customer service

Administrative skills

Communication skills

Technology proficiency

Education

High School Diploma

Tools

Hospital information systems

Job description

Conway Medical Center · Emergency Department Socastee

Socastee , South Carolina

Part Time , Primarily 2nd Shift- Evenings , 32

Position Summary:

The Patient Access Specialist I (PAS I) will check-in patients upon arrival, identify correct patient information in Hospital Systems, verify patient demographic data, and edit as needed.

Qualifications:

Education:

• High School Diploma required.

Experience

Two (2) years previous customer service/administrative clerical experience required.

One (1) year experience in patient registration in a medical environment preferred.

Licensure/Certification/Registration

• Medical Terminology certification or equivalent preferred.

Duties & Responsibilities:

• Greet all patients and their accompanying family members when applicable and provide exemplary customer service.
• Accurately identify the appropriate account for patient visit and will present and educate patients on required forms and obtain signature as required by policy and procedure.
• Complete all check-in files and manage all appropriate processes specific to the patient and their visit.
• Collect and post co-payments and balances on accounts due.
• Effectively utilize strong organizational skills.
• Consistently display effective verbal and written communication skills.
• Proficient understanding and use of technology/PC skills required.
• Display exemplary core customer service skills.
• Complete other duties as assigned by department leadership.