Patient Access Specialist I

Conway Medical Center; Socastee (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify is seeking a Patient Access Specialist I to greet patients, verify demographics, and ensure accurate check-in processes for hospital visits.

The role includes collecting co-pays, navigating hospital systems, and delivering exceptional customer service while maintaining solid organizational and PC skills.

Qualifications

• Two years customer service/administrative clerical experience required.
• Medical Terminology certification or equivalent preferred.

Responsibilities

• Greet all patients and accompanying family members with exemplary customer service.
• Identify the appropriate account for patient visit and educate patients on required forms and signatures.
• Complete all check-in files and manage all processes specific to the patient and their visit.
• Collect and post co-payments and balances on accounts due.
• Effectively utilize strong organizational skills.
• Consistently display effective verbal and written communication skills.
• Proficient understanding and use of technology/PC skills required.
• Display exemplary core customer service skills.
• Complete other duties as assigned by department leadership.

Education

High School Diploma

Job description

Position Summary:

The Patient Access Specialist I (PAS I) will check-in patients upon arrival, identify correct patient information in Hospital Systems, verify patient demographic data, and edit as needed.

Qualifications:

Education:

• High School Diploma required.

Experience

• Two (2) years previous customer service/administrative clerical experience required.
• One (1) year experience in patient registration in a medical environment preferred.

Licensure/Certification/Registration

• Medical Terminology certification or equivalent preferred.

Duties & Responsibilities:

• Greet all patients and their accompanying family members when applicable and provide exemplary customer service.
• Accurately identify the appropriate account for patient visit and will present and educate patients on required forms and obtain signature as required by policy and procedure.
• Complete all check-in files and manage all appropriate processes specific to the patient and their visit.
• Collect and post co-payments and balances on accounts due.
• Effectively utilize strong organizational skills.
• Consistently display effective verbal and written communication skills.
• Proficient understanding and use of technology/PC skills required.
• Display exemplary core customer service skills.
• Complete other duties as assigned by department leadership.