Patient Access Specialist I

Conway Medical Center; Conway (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Conway Medical Center in Conway, SC seeks a Patient Access Specialist I to check in patients, verify demographics, and ensure accurate registration in hospital systems.

The role emphasizes strong customer service, clear communication, and proficient PC skills, with duties including collecting co-pays, guiding patients through forms, and supporting department leadership.

Qualifications

• High School Diploma required.
• Two years of customer service/administrative clerical experience required.
• One year of patient registration experience preferred.
• Medical Terminology certification or equivalent preferred.

Responsibilities

• Greet patients and accompanying family members, delivering exemplary customer service.
• Identify the correct patient account for the visit, present and explain required forms, and obtain signatures as policy requires.
• Complete all check-in files and manage all processes specific to the patient visit.
• Collect and post co-payments and balances on accounts.
• Utilize strong organizational skills.
• Demonstrate effective verbal and written communication skills.
• Proficient use of technology/PC skills.
• Demonstrate exemplary core customer service skills.
• Complete other duties as assigned by department leadership.

Skills

Customer service

Administrative skills

Communication

Education

High School Diploma

Job description

Full Time , Primarily 2nd Shift- Evenings , 80

Posted 09/23/2026

Position Summary:

The Patient Access Specialist I (PAS I) will check-in patients upon arrival, identify correct patient information in Hospital Systems, verify patient demographic data, and edit as needed.

Qualifications:

Education:

• High School Diploma required.

Experience

Two (2) years previous customer service/administrative clerical experience required.

One (1) year experience in patient registration in a medical environment preferred.

Licensure/Certification/Registration

• Medical Terminology certification or equivalent preferred.

Duties & Responsibilities:

• Greet all patients and their accompanying family members when applicable and provide exemplary customer service.
• Accurately identify the appropriate account for patient visit and will present and educate patients on required forms and obtain signature as required by policy and procedure.
• Complete all check-in files and manage all appropriate processes specific to the patient and their visit.
• Collect and post co-payments and balances on accounts due.
• Effectively utilize strong organizational skills.
• Consistently display effective verbal and written communication skills.
• Proficient understanding and use of technology/PC skills required.
• Display exemplary core customer service skills.
• Complete other duties as assigned by department leadership.