Patient Access Specialist - Full-Time, Flexible Shifts

CHRISTUS Health; Santa Fe (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

CHRISTUS Health is seeking a Patient Access Representative in Santa Fe, NM to facilitate a welcoming access point and establish patient encounters in line with hospital guidelines.

The role focuses on accurate data entry, insurance verification, and collecting estimated patient portions while coordinating with patients, families, physicians, and third-party payers. Multiple shifts and full-time commitment are available.

Qualifications

• High School Diploma or equivalent experience preferred
• 1–3 years of experience preferred
• None required for Licenses, Registrations, or Certifications

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
• Verifies insurance eligibility and obtains necessary authorizations for services rendered.
• Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
• Performs financial assessment for appropriate program assistance.
• Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents.
• Represents the Patient Access department in a professional, courteous manner at ALL times.
• Supports the department in achieving established performance targets.
• Maintains the team discipline of following all elements of established standard processes.
• Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes.

Skills

1–3 years of experience

Education

High School Diploma or equivalent experience

Job description

CHRISTUS Health is seeking a Patient Access Representative in Santa Fe, NM to facilitate a welcoming access point and establish patient encounters in line with hospital guidelines.

The role focuses on accurate data entry, insurance verification, and collecting estimated patient portions while coordinating with patients, families, physicians, and third-party payers. Multiple shifts and full-time commitment are available.