Patient Access & Financial Services Specialist

CHRISTUS Health; Alamogordo (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

CHRISTUS Health in Alamogordo, NM is seeking a Patient Access Representative to welcome patients and establish encounters in accordance with hospital guidelines. You will input demographic and financial data, verify insurance, obtain authorizations, and determine patient portions while supporting compliance with federal regulations and hospital standards.

The role emphasizes professional appearance, strong communication, dependability, flexibility, and teamwork to meet department targets and

Qualifications

• High School Diploma or equivalent experience preferred.
• 1–3 years of experience preferred.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
• Verifies insurance eligibility and obtains necessary authorizations for services rendered.
• Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
• Performs financial assessment for appropriate program assistance.
• Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents.
• Represents the Patient Access department in a professional, courteous manner at ALL times.
• Performs other duties as assigned.

Skills

Data entry accuracy

Effective communication

Organizational skills

Dependability

Flexibility

Teamwork

Education

High School Diploma

Job description

CHRISTUS Health in Alamogordo, NM is seeking a Patient Access Representative to welcome patients and establish encounters in accordance with hospital guidelines. You will input demographic and financial data, verify insurance, obtain authorizations, and determine patient portions while supporting compliance with federal regulations and hospital standards.

The role emphasizes professional appearance, strong communication, dependability, flexibility, and teamwork to meet department targets and